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Billing Accounts

Overview

In order to continue working with an Organization, you need to have atleast one billing account associated with it. A Billing account must be asscoiated with a Platformer Project. Read more about billing resource heirachy here.

A Billing Account is responsible for Organization Support Plans. Read more on Platformer Support Plans here.

The Platformer Console supports two types of payments:

Credit Card payments

Platformer Supports the following Credit Cards

  • Visa
  • Mastercard
  • Amex

Info

Platformer maintains PCI Complience with stripe integration. You can learn more about it here

Monthly Invoices

  • Invoice method allows you to go ahead with Platformer console without providing credit card information.
  • Platformer will be sending an Invoice monthly for the email provided in the billing account.
  • The billing account will be approved by a verification process from the Platformer accounts team.

Info

A Billing Account will take 1-2 busuiness days to get verified and enabled.

Hint

Invoice option is only available for organizations with a verified domain.

Before you begin

Creating a Billing Account

  1. Select Organization from the Organization drop down at the top header.

  2. Navigate to Admin Panel > Billing

  3. Click CREATE in the Billing tab under your Organization.

  4. Fill in the following mandatory* values

    • Account Name*
    • Phone Number*

    Enterprise Accounts

    Select Invoice billing if you are an enterprise account. The billing account will be approved by a verification process from the Platformer accounts team.

    • Card Holder Name*
    • Card Number*
    • CVC*
    • Expiry Date*
    • Postal Code*
    • Contact Name*
    • Contact Email*

    A Screenshot of the billing form is provided below.

  5. Click CONTINUE

  6. Support Plans

    You will be prompted to purchase Platformer Support plans (available in ‘Support Blocks’) in the next step.

    Read more on Platformer Support Plans.

    Hint

    You can purchase support plans later at any time.

Next Steps